The Riverside Hotel, Durban
About the Hotel
The Riverside Hotel in Durban North offers four-star accommodation with stunning river and ocean views. Located near the city center, it provides easy access to important attractions. Its nearby conference center makes it a well-suited venue for business meetings and events. The hotel features unique dining options and a vibrant atmosphere, perfect for both relaxation and entertainment.
Location
Situated just 5 minutes from Durban's city center, the hotel provides easy access via the M4 highway. This convenient location allows guests to quickly reach the beachfront, local attractions, and shopping centers. King Shaka International Airport is approximately 30 kilometers away, making airport transfers manageable for visitors.
Rooms
The hotel features apartments with single or double units, providing a separate lounge area in 8 river-facing rooms and 3 garden-facing rooms. All rooms include air conditioning, tea and coffee-making facilities, and a flat-screen TV with satellite channels. En suite bathrooms come equipped with free toiletries and both shower and bath options. Family rooms are also available, accommodating up to three guests with additional amenities.
Eat & Drink
Riverside Grill serves a mix of South African and European cuisines in a smart-casual setting. The dining experience is enhanced by a vibrant atmosphere and a diverse menu, providing a range of unique and traditional cocktails at the poolside oasis. An inviting bar atmosphere is complemented by weekly happy hours featuring live entertainment.
Leisure & Business
The Riverside Business Centre offers five venues suited for conferences and business functions, accommodating various group sizes. Guests can enjoy a lively pool area, often featuring live music on Friday evenings. The hotel's friendly staff and positive ambiance contribute to a conducive environment for both leisure and business travelers.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Golf course
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- BBQ facilities
- Sauna
- Beauty treatment
- Shallow end
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel was perfectly situated, with easy access to the parking lot, reception, and restaurant. I loved the room setup, although there was a slightly loose chair. Overall, it was a great stay with just a minor issue to note.
The hotel has a great location, central to many tourist spots and offers free parking, which is a rare bonus. However, the noise from housekeeping can disrupt the morning peace. The dining experience fell short of expectations with mediocre food quality. Rooms on lower floors show signs of age but are still clean and cozy.
The hotel provided a spacious and comfortable stay, even without an ocean view. The service was exceptional, especially when they upgraded us for our anniversary. The location was central and convenient for our travel needs, although privacy could have been better. The dining experience offered fresh and delicious options with friendly kitchen staff.
The hotel room I stayed in was facing the Blue Lagoon and Moses Mabhida Stadium, but it wasn't ready upon arrival. The staff were helpful once I complained to get a better room with a shower. The price seemed high for the older rooms.
The hotel exceeded my expectations, offering spacious rooms with a kitchenette unit. The service was exceptional, with kind and helpful staff, although some noise persisted. The location was convenient, close to the beach and easy to travel to without city traffic. The dining experience lacked freshness and variety, but overall, the facilities were good.
I had a pleasant stay at The Riverside Hotel. The rooms were spacious and always clean, though they had a slight musty smell likely from the carpets. The service provided by Slindile and the management team was exceptional, especially by the pool. The location was convenient for business in Durban, although the lack of sun by the pool due to the north-facing direction was a downside. The dining experience, while limited in breakfast choices, was made enjoyable by Slindile's efforts. The facilities were well-maintained, providing a comfortable stay.
Upon arrival, our room keys were handed to us, but to our disappointment, the rooms were not ready. Despite this, the rooms were clean and had amenities like a phone for convenience, although there was a lingering smell of cigarettes. The staff was friendly and accommodating, but some missed opportunities for suggestive selling were noticed. The location was excellent, offering good-sized rooms with convenient access to retail outlets and a beautiful view of the city, the iconic Moses Mabhida Stadium, and the Lagoon. Although the dining experience was not consistently of high standard, there was a decent variety to choose from. The facilities were satisfactory overall.
My stay at the hotel was a mix of positives and negatives. The location was convenient in a quiet area by the riverside, but some aspects needed attention like the shower drainage and lack of sun by the pool. The dining experience was below average, but the service was decent and the amenities were modern.
The hotel is a great choice for a stay, with clean and comfortable rooms. The staff was friendly, but there were some minor issues with service. The location is fantastic, offering great views and a convenient setting. The dining experience was satisfactory, although with limited options. The facilities were good, but there is room for improvement.
I had a mixed experience at the hotel. The rooms were very neat and clean with amazing views, tastefully decorated, and very spacious, but there were delays in getting the extra bedding for my triple room. On the bright side, the hotel exceeded my expectations in terms of being child-friendly, and the staff were exceptional from start to finish.
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