The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“Our room was pleasantly spacious, allowing us to relax and enjoy our time without feeling cramped.” view full review
Delicious Breakfast
“The breakfast offered a good selection of traditional options that kept us satisfied for most of our stay.” view full review
Quick Room Service
“Room service was impressively quick and friendly, making it easy to enjoy meals without leaving our room.” view full review
Quality Beds
“The beds provided a decent sleeping experience, making it easier to rest after a long day of activities.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Canoeing
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's play area
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
BBQ facilities
Spa & wellness centre
Sauna
Jacuzzi
Beauty treatment
Shallow end
Room features
Air conditioning
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
10 Kenneth Kaunda Drive,
Durban,
South Africa,
7435,
KwaZulu-Natal
Map view
10 Kenneth Kaunda Drive,
Durban,
South Africa,
7435,
KwaZulu-Natal
City landmarks
44 Isaiah Ntshangase Rd
Mabhida Stadium climb
2.5
km
Casino
Suncoast Casino
3.2
km
Stadium
Moses Mabhida Stadium
2.5
km
Park
Umgeni River Bird Park
1.6
km
Amusement Park
uShaka Marine World
6.8
km
Park
Japanese Gardens
1.4
km
Jacko Jackson Drive
Kings Park Stadium
1.8
km
Nature reserve
Beachwood Mangroves Nature Reserve
1.3
km
Gallery
African Art Centre
1.8
km
Blue Lagoon Park
1.5
km
Kings Park Athletics Stadium
2.2
km
Mall
Pick N Pay Hyper By The Sea
660 m
11 Brownsdrift Road
Tops at Spar
760 m
North Beach
Blue Lagoon Beach
1.3
km
Parking
930 m
Golf Course
Windsor Park Municipal Golf Course
1.0
km
50 Soofie Saheb Dr
Habibia Soofie Saheb Masjid
1.3
km
Church
Vineyard Church Morningside
1.4
km
Ushaka
1.4
km
Golf Course
Durban Country Club
2.3
km
Park
Mitchell Park Zoo
2.9
km
Mall
Kengsington Square
2.4
km
Park
Burman Bush
1.9
km
Moses Mabhida Stadium Shop 15
Big Rush Urban Adrenaline
2.5
km
Beach
Laguna Beach
2.6
km
39 Station Drive
Andrew Early Design Studio
1.6
km
Tekweni Beach
1.8
km
Church
St Martin's Anglican Church
1.8
km
Stamford Hill
1.9
km
Oasis Beach
2.0
km
Nearby
50 Soofie Saheb Dr
Habibia Soofie Saheb Masjid
210 m
Restaurants
China Plate
1.3
km
Shop 12
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient Location
Free Parking
Mediocre Dining
Morning Noise
7.2/10
Very good
Rooms
7.6
Location
8.1
Service
7.6
Dining
6.4
Guest reviews
7.2/10
based on 10 reviews
3.5/5
based on 374 reviews
8.2
8.2/10 based on 538 reviews
#14 of 76 hotels in Durban based on Tripadvisor
David
United Kingdom,
May
2024
8.0/10
The hotel was perfectly situated, with easy access to the parking lot, reception, and restaurant. I loved the room setup, although there was a slightly loose chair. Overall, it was a great stay with just a minor issue to note.
Rooms
8.0
The rooms were always kept clean and had a convenient central location within the hotel. I really liked the room setup, but there was a minor issue with a loose chair.
Service
7.0
While the service was generally good, there were instances of staff shouting in the passages and a less welcoming interaction at the front desk. However, the hotel offers a variety of useful services.
Location
9.0
The location was the main draw for booking this hotel, with great views and proximity to shopping malls. However, if you expect sun by the pool, note that it is not north-facing.
Dining
8.0
The dining experience was quite good, with a varied menu including many vegetarian options. There were slight service delays during breakfast, but nothing major.
Facilities
8.0
The facilities at the hotel were convenient and well-maintained overall. Despite some issues, they offered a range of services that enhanced the stay.
David
United States,
March
2024
7.0/10
The hotel has a great location, central to many tourist spots and offers free parking, which is a rare bonus. However, the noise from housekeeping can disrupt the morning peace. The dining experience fell short of expectations with mediocre food quality. Rooms on lower floors show signs of age but are still clean and cozy.
Rooms
8.0
The rooms on lower floors are a bit older compared to upper floors, but they are spacious, always thoroughly cleaned, and have a cozy feel.
Service
7.0
The service was friendly and efficient, although some issues weren't resolved promptly. Assistance with relevant matters was provided.
Location
9.0
The central location was a major plus with proximity to many attractions. However, housekeeping noise in the morning can disrupt sleep.
Dining
5.0
The dining experience was disappointing with limited and subpar options, especially at breakfast. The quality of the food did not meet expectations.
Facilities
6.0
The hotel offers standard facilities but could improve the dining quality and noise levels for a better overall experience.
Convenient Location
Mediocre Dining
Alfred
United Kingdom,
March
2024
8.4/10
The hotel provided a spacious and comfortable stay, even without an ocean view. The service was exceptional, especially when they upgraded us for our anniversary. The location was central and convenient for our travel needs, although privacy could have been better. The dining experience offered fresh and delicious options with friendly kitchen staff.
Rooms
8.0
The room was big enough to accommodate our family comfortably.
Service
9.0
The staff was very helpful and friendly, particularly when they moved us to a better room for our anniversary.
Location
8.0
The central location was ideal for exploring both the North and South of Durban.
Dining
9.0
The dining experience was excellent, with fresh and delicious meals that met our expectations.
Facilities
8.0
The facilities of the hotel were large and comfortable, providing a pleasant overall experience.
friendly staff
lack of ocean view
Eileen
United States,
February
2024
6.4/10
The hotel room I stayed in was facing the Blue Lagoon and Moses Mabhida Stadium, but it wasn't ready upon arrival. The staff were helpful once I complained to get a better room with a shower. The price seemed high for the older rooms.
Rooms
5.0
I stayed in one of the double bed rooms which were older. The staff claimed the new rooms were fully booked, although they were advertised as deluxe. I had to complain to get a room with a shower which was a hassle and happened repeatedly.
Service
7.0
The staff were rude initially, but eventually professional and helpful once I raised concerns. They were great in addressing my queries and ensuring a comfortable stay.
Location
8.0
The hotel's location is central and convenient, allowing easy access to both the North and South of Durban. It's near retail outlets and places I wanted to visit on holiday, although there were attempts to overcharge guests.
Dining
6.0
The dining offered a good variety initially but did not meet my expectations over time. The fruit buffet was enjoyable, and the prices were reasonable considering the quality of the food.
Facilities
6.0
The facilities were average compared to the price paid. Some upgrades could enhance the overall experience.
Abraham
United States,
February
2024
7.8/10
The hotel exceeded my expectations, offering spacious rooms with a kitchenette unit. The service was exceptional, with kind and helpful staff, although some noise persisted. The location was convenient, close to the beach and easy to travel to without city traffic. The dining experience lacked freshness and variety, but overall, the facilities were good.
Rooms
8.0
The rooms were spacious with a kitchenette unit, beyond expectation for the rate paid.
Service
9.0
The service was very kind and helpful, from security personnel to breakfast staff.
Location
9.0
The location was close to the beach and convenient for travel in various directions.
Dining
6.0
The dining lacked freshness and variety, with almost the same options every day.
Facilities
7.0
The hotel offered good facilities, although there were some noise issues.
spacious rooms
lacked freshness
Stanley
United States,
January
2024
7.8/10
I had a pleasant stay at The Riverside Hotel. The rooms were spacious and always clean, though they had a slight musty smell likely from the carpets. The service provided by Slindile and the management team was exceptional, especially by the pool. The location was convenient for business in Durban, although the lack of sun by the pool due to the north-facing direction was a downside. The dining experience, while limited in breakfast choices, was made enjoyable by Slindile's efforts. The facilities were well-maintained, providing a comfortable stay.
Rooms
8.0
The rooms next door were big and always clean, with a slight miffy smell likely coming from the carpets.
Service
9.0
I had a great time by the pool and the staff, especially Slindile and management, were incredibly helpful.
Location
7.0
The hotel being in the middle of most directions in Durban North was convenient for business, with trendy restaurant and poolside views. However, the lack of sun by the pool may be a drawback if sunbathing is a priority.
Dining
7.0
The breakfast options were limited, but the location was excellent. Slindile made the dining experience memorable with her service.
Facilities
8.0
The Riverside Hotel offered various services like room service, housekeeping, and shuttle services, making the stay comfortable.
Jay
United States,
October
2023
7.6/10
Upon arrival, our room keys were handed to us, but to our disappointment, the rooms were not ready. Despite this, the rooms were clean and had amenities like a phone for convenience, although there was a lingering smell of cigarettes. The staff was friendly and accommodating, but some missed opportunities for suggestive selling were noticed. The location was excellent, offering good-sized rooms with convenient access to retail outlets and a beautiful view of the city, the iconic Moses Mabhida Stadium, and the Lagoon. Although the dining experience was not consistently of high standard, there was a decent variety to choose from. The facilities were satisfactory overall.
Rooms
7.0
The rooms were clean and the phone in the room was convenient, but there was a smell of cigarettes.
Service
8.0
The staff were very friendly and accommodating, although there were missed opportunities for suggestive selling.
Location
9.0
The excellent location offered good-sized rooms with a lovely view of the city and the iconic Moses Mabhida Stadium and the Lagoon.
Dining
7.0
The dining experience was decent with a variety to choose from, but not consistently of high standard.
Facilities
7.0
The facilities were satisfactory overall.
Paul
United Kingdom,
October
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was convenient in a quiet area by the riverside, but some aspects needed attention like the shower drainage and lack of sun by the pool. The dining experience was below average, but the service was decent and the amenities were modern.
Rooms
8.0
The room I booked overlooking the pool had a initial smell issue that was promptly resolved by housekeeping. The 'river view' was a nice touch.
Service
7.0
The service provided to my whole family was satisfactory, although some communication issues arose. There were no clear directions given, but overall, the staff tried to assist.
Location
6.0
The hotel is situated in a quiet area along the riverside, providing a serene atmosphere. However, improvements are needed for better drainage in the shower.
Dining
5.0
The dining experience was below average with limited variety, but the staff serving during breakfast were friendly.
Facilities
7.0
The facilities were modern and well-equipped, meeting basic needs during the stay.
Jo
United Kingdom,
June
2023
6.6/10
The hotel is a great choice for a stay, with clean and comfortable rooms. The staff was friendly, but there were some minor issues with service. The location is fantastic, offering great views and a convenient setting. The dining experience was satisfactory, although with limited options. The facilities were good, but there is room for improvement.
Rooms
7.0
The rooms were always kept clean and my last stay was okay, but lacked some essential amenities like plates, saucers, and spoons. The price was reasonable, and the room came with a microwave and cups.
Service
6.0
The staff were sometimes loud in the passages, but Mr Roger, the reservation manager, was attentive. They had minor issues billing for services. The service was acceptable overall.
Location
8.0
The location was the highlight of the hotel, offering great views and an easy access point. The presence of the Indian lady manager added to the friendly atmosphere, but the proximity to the kitchen brought occasional food smells.
Dining
6.0
The dining experience was decent, but lacked variety for those avoiding pork or beef. The breakfast had limited selections, and service could be slow at times.
Facilities
6.0
The hotel's facilities were satisfactory, offering basic amenities but nothing extraordinary. There is room for improvement to enhance the overall guest experience.
Great location
Limited dining options
Jack
United Kingdom,
June
2023
7.4/10
I had a mixed experience at the hotel. The rooms were very neat and clean with amazing views, tastefully decorated, and very spacious, but there were delays in getting the extra bedding for my triple room. On the bright side, the hotel exceeded my expectations in terms of being child-friendly, and the staff were exceptional from start to finish.
Rooms
9.0
The rooms were tastefully decorated, very spacious, and had amazing views.
Service
7.0
The staff were all really friendly, but there were some disturbances in the mornings that prevented me from getting a proper sleep.
Location
8.0
The hotel is within Durban and just perfect for my needs. It was great for a business trip, and my kids loved it.
Dining
5.0
The dining experience was quite varied with lots of vegetarian options available. However, the quality of the food and service left much to be desired.
Facilities
8.0
The facilities met our needs, and the kids especially enjoyed them.
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